Refund policy

1. Returns

We accept returns on eligible items within 14 days of delivery.

To be eligible for a return:

  • Items must be unworn, unwashed, and in their original condition

  • Tags must be attached and hygiene liners (for swimwear) intact

  • Items must be returned in their original packaging

Returns that do not meet these conditions may be refused.

To request a return, please email us at [insert your email] with your order number and reason for return.

🚫 Final Sale items, including promotional or discounted items, are non-refundable.

2. Refunds

Once your return is received and inspected, we will notify you by email.
If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.

Refunds will be made for the cost of the item(s) only. Shipping costs are non-refundable.

3. Exchanges

We do not currently offer direct exchanges. If you would like a different size or item, we recommend returning your original order and placing a new one.

4. Damaged or Incorrect Items

If you receive a defective or incorrect item, please contact us within 48 hours of receiving your package.
Be sure to include photos and your order number so we can assist you as quickly as possible.

5. Shipping Costs for Returns

Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

We recommend using a trackable shipping method, as we are not responsible for lost returns.

6. International Returns

We accept international returns, but please note:

  • Duties, taxes, and original shipping fees are non-refundable

  • Customers are responsible for return shipping and any applicable customs fees

7. Late or Missing Refunds

If you haven’t received a refund after 10 business days, first check your bank account again.
Then contact your credit card company or bank. If you’ve done all of this and still have not received your refund, please contact us.

📦 Return Address:
[Insert your return address here – this can be a warehouse, PO box, or business location]